Refund & Return Policy

Refund & Return Policy – Snavya

At Snavya, your satisfaction is our top priority. If you’re not completely happy with your purchase, we offer a straightforward and hassle-free return and exchange process to make it right.

Return Method & Fees

  • Return Method: By mail

  • Return Label: Provided free of charge with your package

  • Restocking Fees: None—no restocking fees apply

  • Refund Processing Time: Refunds are processed within 7 business days after we receive and inspect your returned item

Product Eligibility & Return Window

  • Condition: Items must be new, unused, unworn, and in original packaging

  • Return Window: Returns must be requested within 15 days of the delivery date

Returns & Exchanges

  • Returns: Accepted for both defective and non-defective items

  • Exchanges: Available if you want a different size, color, or item

Service Region

  • Applicable Region: Canada (domestic orders only)

Need Help?

If you have any questions or want to start a return or exchange, we’re here to assist:

  • Phone: +1 (604) 700-9563

  • Email: aaanimal75@gmail.com

  • Mailing Address:
    15236 36 Ave, Surrey, British Columbia, V3Z 0Y4, Canada